Privacy Notice

At Skyborne Aviation Group Limited (“Skyborne”), your privacy is important. Skyborne is committed to providing visitors with websites that respect their privacy. This statement sets out its privacy practices with respect to the collection, use and disclosure of personal information on this site.

This site may contain links that take you to other websites. This privacy statement does not extend to the data collection practices of third parties and Skyborne does not assume any responsibility for the privacy practices, policies or actions of third parties. You should read the individual privacy policies and/or legal notices of such sites and make an informed decision as to whether or not you wish to use these sites based on their privacy practices.


Skyborne Aviation Group Limited is the controller and responsible for your personal data.

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact Skyborne using the following details:

Email address:

Postal address: Skyborne Airline Academy, Skypark Flight Centre Gloucestershire Airport, Staverton, Cheltenham, England GL51 6SR]

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( Skyborne would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact Skyborne in the first instance


It is important that the personal data Skyborne holds about you is accurate and current. Please keep Skyborne informed if your personal data changes during your relationship with us.


Personal data or personal information means data or information about an identifiable person, recorded in any form, which data or information includes but is not limited to the name, email address and mailing address, as the case may be. Visitors of this website are not requested to reveal any personal information. However, on a voluntary basis, you may provide and disclose personal information to Skyborne in using certain features of the Website.

Skyborne may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data including first name, maiden name, last name, marital status, title and gender.
  • Contact Data including residential or postal address, email address and telephone numbers.
  • Transaction Data including details about the services you have requested from Skyborne.
  • Technical Data including internet protocol (IP) addresses, your browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this site.
  • Marketing and Communications Data including your preferences in receiving marketing from Skyborne and your communication preferences.


Skyborne does not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.


Skyborne uses different methods to collect data from and about you including through:

  • Direct interactions: You may provide your Identity and Contact and by filling in forms or by corresponding with Skyborne by post, phone, email or otherwise.
  • Automated technologies or interactions. As you interact with our site, Skyborne will automatically collect Technical Data about your equipment, browsing actions and patterns by using cookies and other similar technologies.
  • Technical Data from parties including analytics providers such as Google.


Skyborne has set out below a description of all the ways it plans to use your personal data, and which of the legal bases it relies on to do so. It has also identified what its legitimate interests are where appropriate.

Note that Skyborne may process your personal data for more than one lawful ground depending on the specific purpose for which it is using your data. Please contact us if you need details about the specific legal ground Skyborne is relying on to process your personal data where more than one ground has been set out in the table below.

Type of Data
Lawful basis for processing including basis of legitimate interest
To register you as a new applicant.
(a) Identity(b) Contact.
Performance of a contract with you.
To manage our relationship with you which will include notifying you about changes to our terms or privacy policy.
(a) Identity(b) Contact
(c) Transaction
(d) Marketing and Communications.
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how visitors use our products/services).
To administer and protect Skyborne’s business and this site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
(a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise).
(b) Necessary to comply with a legal obligation.
To make suggestions and recommendations to you about services that may be of interest to you.
(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Marketing and Communications
Necessary for our legitimate interests (to develop our products/services and grow our business)

Skyborne will only use your personal data for the purposes for which it collected it, unless it reasonably considers that it needs to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If Skyborne needs to use your personal data for an unrelated purpose, it will notify you and it will explain the legal basis which allows it to do so. Please note that Skyborne may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.


Skyborne may share your personal data with the following parties for the purposes set out in the table above:

  • Service providers who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
  • Regulators and other authorities who require reporting of processing activities in certain circumstances.
  • Potential future employers. 

Skyborne requires all third parties to respect the security of your personal data and to treat it in accordance with the law. It does not allow its third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.


Skyborne may transfer your data outside the European Economic Area (EEA). For example, some of its external third parties are based outside the EEA so their processing of your personal data will involve a transfer of data outside the EEA. Whenever Skyborne transfers your personal data out of the EEA, it ensures a similar degree of protection is afforded to it. Please contact us if you want further information on the specific mechanism used by Skyborne when transferring your personal data out of the EEA.


Skyborne has put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, Skyborne limits access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. Skyborne has put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where it is legally required to do so.


Skyborne will only retain your personal data for as long as reasonably necessary to fulfil the purposes it collected it for, including for the purposes of satisfying any legal, regulatory or reporting requirements. Skyborne may retain your personal data for a longer period in the event of a complaint or if it reasonably believes there is a prospect of litigation in respect to its relationship with you.

To determine the appropriate retention period for personal data, Skyborne considers the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which it processes your personal data and whether it can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. In some circumstances you can ask Skyborne to delete your data (please see below for further information).


Under certain circumstances, you have rights under data protection laws in relation to your personal data. These are as follows:

  • Request to receive a copy of the personal data Skyborne holds about you (commonly known as a “data subject access request”).
  • Request that any incomplete or inaccurate data is corrected. 
  • Request erasure of your personal data where there is no good reason for Skyborne continuing to process it.
  • Object to processing of your personal data where Skyborne is relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.
  • Request Skyborne to suspend the processing of your personal data in the following scenarios:
    – If you want us to establish the data’s accuracy.
    – Where Skyborne’s use of the data is unlawful but you do not want Skyborne to erase it.
    – Where you need Skyborne to hold the data even if Skyborne no longer requires it as you need it to establish, exercise or defend legal claims.
    – You have objected to Skyborne’s use of your data but Skyborne needs to verify whether it has overriding legitimate grounds to use it.
  • Request the transfer of your personal data to you or to a third party.
  • Withdraw consent where Skyborne is relying on consent to process your personal data.

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